Privacy Policy

Welcome to Chase Elite Wellness & Concierge. We value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.chaseelitewellness.com and use our services, including telehealth and membership programs.

By using our website or services, you agree to the terms of this Privacy Policy.

1.) Information We Collect: We may collect the following types of information:

A. Personal Information

• Name, address, phone number, email address

• Date of birth, gender, and other identifying information

• Payment information (processed securely through third-party vendors)

• Health information provided through telehealth visits or forms (protected under HIPAA)

B. Automatically Collected Information

• IP address, browser type, device information

• Pages visited, date/time of access, and referring URLs

• Cookies and tracking technologies to improve your browsing experience

2) How We Use Your Information: We may use the information we collect to:

• Provide healthcare and wellness services

• Schedule appointments and manage patient records

• Process payments and membership fees

• Send administrative and promotional communications

• Improve website functionality and user experience

• Comply with legal and regulatory obligations

3) HIPAA Compliance: Health information shared through our telehealth platform or patient portal is protected under the Health Insurance Portability and Accountability Act (HIPAA). We maintain physical, electronic, and procedural safeguards to protect your protected health information (PHI). We only share PHI with authorized entities as permitted or required by law.

4) Information Sharing and Disclosure:  We do not sell or rent your personal information. We may share information with:

• Service providers and vendors who assist with operations (e.g., scheduling, billing, IT)

• Legal authorities if required by law or in response to valid legal requests

• Other healthcare professionals with your consent or as necessary for treatment

5) Data Security-We implement industry-standard security measures to protect your information from unauthorized access, alteration, or destruction. Despite these efforts, no online system is completely secure, and we cannot guarantee absolute protection.

6) Your Rights and Choices-Depending on your location and applicable laws, you may have rights to:

• Access and obtain a copy of your personal or health information

• Request correction or deletion of inaccurate information

• Withdraw consent or request restriction of processing

• Opt out of marketing communications at any time

To exercise these rights, contact us at:

📧 contact@chaseelitewellness.com

📞 (602) 737-0818

7) Cookies and Tracking Technologies-Our website uses cookies and similar technologies to improve site performance and user experience. You can disable cookies in your browser settings, though some site features may not function properly.

8) Third-Party Links-Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. Please review their privacy policies before providing any personal information.

9) Updates to This Policy-We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

Contact Us- If you have questions about this Privacy Policy or our privacy practices, please contact us:

Chase Elite Wellness and Concierge

📍 4539 N 22nd Street, Suite 5206 Phoenix, AZ 85016

📧 contact@chaseelitewellness.com

📞 (602) 737-0818

🌐 www.chaseelitewellness.com